Privacy Policy
Introduction
This Privacy Policy explains how Tilt Control (“we,” “us,” “our”) collects, uses, and protects your information when you visit this website or use the Tilt Control software.
Information we collect
Contact information: name and email address, when you sign up for our email list, purchase Tilt Control, or contact support.
Payment information: when you purchase Tilt Control, payment is processed securely by our payment processor (Stripe). We do not store your full credit card details ourselves.
Account/license information: your email address is used to generate and manage your NinjaTrader license tied to your purchase.
Usage data: basic website analytics (such as pages visited and general location) to understand how visitors use our site.
How we use your information
To process your purchase and deliver your Tilt Control license
To send you product updates, receipts, and support communications
To send optional newsletter/educational content, if you opt in (via Kit)
To improve our website and product based on usage patterns
To comply with legal and tax obligations
Payment processing
All payments are handled by Stripe. We do not have access to your full card number or banking details. Please review Stripe’s own privacy policy for details on how they handle your payment data.
Email communications
If you sign up for our email list, your email is stored with our email provider (Kit) to send you updates. You can unsubscribe at any time using the link in any email we send.
Cookies
Our website may use cookies and similar technologies to support basic site functionality and analytics. You can control cookies through your browser settings.
Data sharing
We do not sell your personal information. We only share data with the service providers necessary to operate our business (such as Stripe for payments, Kit for email, and NinjaTrader for license activation), and only to the extent needed for them to perform those services.
Data retention
We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your rights
Depending on your location, you may have the right to access, correct, or delete your personal information, or to opt out of certain data uses. To exercise these rights, contact us at [your support email].
Children’s privacy
Tilt Control is not directed at, and should not be used by, individuals under the age of 18.
Changes to this policy
We may update this Privacy Policy from time to time. Continued use of this website or product after changes are posted constitutes your acceptance of the updated policy.
Contact
If you have questions about this Privacy Policy, contact us at muhitimarcos@gmail.com